Why Locals Love Zaxby's Chicken Fingers & Buffalo Wings
Located at 9569 Regency Sq Blvd N in Jacksonville, FL, Zaxby's Chicken Fingers & Buffalo Wings is a standout destination for lovers of quality chicken cuisine and fast, convenient service. Specializing in Southern-inspired chicken dishes with a modern twist, this vibrant restaurant offers an exciting menu that effortlessly bridges classic comfort food with creative flavor innovations.
At the heart of Zaxby's experience is their well-crafted menu featuring irresistible chicken finger platters, crisp buffalo wings, and unique specialties like the Asian Zensation Zalad™. This particular salad bursts with fresh mixed greens, crunchy carrots and red cabbage, crispy wonton strips, and Asian slaw, all brought together beautifully with a drizzle of teriyaki sauce and fresh citrus vinaigrette. Whether you prefer your chicken fried or grilled, this dish delivers a perfect balance of lightness and zest, complemented with a delightful veggie egg roll on the side.
For those on the go, the Asian Zensation Wrap offers a generous portion of handbreaded Chicken Fingerz™, coupled with the same vibrant slaw and a teriyaki glaze, all wrapped tightly in a flour tortilla – an ideal handheld meal that never sacrifices flavor or freshness. These creations showcase Zaxby’s commitment to inventive, quality food that sets them apart from typical fast-food chicken joints.
The dining atmosphere is casual and welcoming, catering to both quick bites at the drive-thru and relaxed meals inside. Customers consistently praise the speedy service, making it an excellent option when time is limited but you still crave a satisfying, flavorful meal. Heather Monroe, a frequent visitor, highlights the fast service and consistently fresh food, and while noting the prices lean toward the premium side, she values the quality that justifies it. Moreover, the introduction of new items like the crisp veggie egg rolls has only elevated the experience.
Steven Connolly, a first-time guest, was pleasantly surprised by Zaxby’s lighter, calorie-conscious batter and grease compared to typical fast-food chicken, underscoring the careful attention to healthful preparation without compromising taste. The staff also receives heartfelt appreciation, with shoutouts to exceptional service personnel such as Jaylin and Queen, who make every visit smooth and enjoyable.
Joe A’s desire for nostalgic items like the finger buckets speaks to how Zaxby's has a loyal fanbase that cherishes their best-in-town chicken fingers — a testament to the consistent, crave-worthy flavors and efficient service that create a memorable dining routine. Even casual drive-thru runs are executed flawlessly, making Zaxby’s a reliable choice for every occasion.
While the restaurant benefits from the upbeat energy and friendly management, a candid note from Cheryl Rittenberg reminds us that exceptional customer service remains a priority, with attentive staff and leadership dedicated to ensuring every visit meets the highest standards.
In essence, Zaxby's Chicken Fingers & Buffalo Wings is more than just another fast food spot. It’s a carefully curated chicken haven where quality ingredients, inventive menu items, and genuine service combine to create a flavorful and satisfying dining experience, whether you prefer a quick meal or a relaxed gathering with friends and family.
For anyone in Jacksonville craving expertly prepared chicken with a creative flair and welcoming atmosphere, Zaxby’s is a must-visit destination that leaves a lasting impression on your palate and mood.
See the Space & Food
What Makes This Place Friendly
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- On-site services
- Takeaway
- Dine-in
- Fast service
- Great tea selection
- Lunch
- Dinner
- Solo dining
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Comfort food
- Quick bite
- Small plates
- Lunch
- Dinner
- Catering
- Counter service
- Dessert
- Seating
- Table service
- Toilet
- Casual
- Quiet
- Trendy
- Groups
- Tourists
- University students
- Accepts reservations
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- High chairs
- Kids' menu
- Free of charge street parking
- Free parking lot
- Parking
Real Reviews from the Community
- Mar 21, 2026
Great for a quick bite and in a hurry. Drive-thru is always pretty fast. Never had an issue with food being wrong and everything seemed fresh. Love the new Asian salad. A little pricey but paying for quality. Been here a few times when the line was long but moved fast. New egg rolls were very good as well.
- Feb 8, 2026
So I've never been to a Zaxby's and can and did walk into this restaurant with an open and objective mind. It's worth it. This is a high quality chicken restaurant that uses what I'd term the generous use of market and food innovation to make a good product and experience. For example the grease and batter used on the chicken itself is a lot lighter and calorie conscious than other chicken locations. Another quality are is the effective use of sauces and spices. It's acts like it should and garnishes and adds to the overall flavor. I had the nibbler meal which is a lightweight sandwich with fries which, at $9.99 is one of the more inexpensive items on the menu. I'm pleased to say that I didn't bite into one chicken bone this whole meal. The restaurant itself is spacey, well laid out and kept clean. Service is friendly and efficient they keep it moving but still focused and on quality. I didn't do anything with the online App but from reading the door quickly also appears to be innovative in terms of online orders and some of the specials that are offered in support of this. Lastly, out of a five star review. They have very good parking. Safe and away from the drive thru and entry way to this great place to enjoy a great chicken meal.
- Jan 28, 2026
I was in there eating Good… shoutout Jaylin & Queen, exceptional service
- Jan 27, 2026
Always delicious and wish they had the finger buckets like Guthrie's used to sell although you can order 20pcs separately... Great location and best chicken fingers in town. Sad that I can't get the Zestable sauce but the food is tasty enough without sauce. Had drive through service today and my finger platter was ready in an instant. Thank you!
- Jan 27, 2026
Csaser the manager ROCKS . One his employee didn't the sweet lid on my cup went all over me in my car . She doesn't need her job .she not happy there there's a door . I didn't appreciate that .
- Jan 13, 2026
Food looks great except cheated on fries. Supposed to be two large and it's lacking a lot
- Dec 26, 2025
They had just opened, but they were ready to take my group's order. The cashier was friendly and patient with everyone. The food was freshly cooked and everyone enjoyed their food. The frozen strawberry lemonade was soooooo good! It's a must try!
- Dec 17, 2025
So yesterday lunchtime, I placed a pickup order while I was at work. My boyfriend was planning on bringing it to me, but wasn’t able to pick it up for an hour. When my bf was finally able to go get the order, the manager kindly remade the food that had been sitting even though she did not have to because it was our fault the timing didn’t align. I work a lot and I’m exhausted all the time and it’s the small acts of kindness like making sure someone receives hot food regardless of what they have going on that really keeps the world going. I really appreciate it. I will be coming back and splurging at y’all’s location. And to whoever the woman was who went the extra step for me thanks mama, I hope you have yourself a blessed week.